Privacy Policy

RapidEye Inspections Chrome Extension · Last updated 2026-05-20

This policy describes what data the RapidEye Inspections Chrome extension collects, how it is used, and how to contact us with questions.

What we collect

When you click Analyze with RapidEye on a supported property management page, the extension transmits the following from your browser to our servers at app.rapideyeinspections.com:

• Your active property-management-system session token (read from the page's localStorage). We use this token to fetch your property photos on your behalf.
• Your workspace identifier from the same source.
• The email address you provide in the extension's first-use prompt. We use this to deliver your report.
• A client-generated idempotency key used to deduplicate retries.

What we do with it

• We use the session token to read your workspace's recent completed tasks and automatically select up to five properties to analyze, then download those properties' photos from your property management system on your behalf.
• We run AI damage detection on those photos and prepare a report.
• Our team reviews the findings and then emails you about your report at the address you provided.
• We may use aggregate, de-identified usage data to improve detection quality.

What we do not do

• We do not sell, rent, or share your data with third-party advertisers.
• We do not use your data for any purpose unrelated to providing the analysis you requested.
• We do not run analytics or tracking scripts inside the extension itself.
• We do not access pages outside of the property management site the extension is designed to support.

Where data is stored

Photos and analysis results are stored in our infrastructure on Supabase (Postgres + object storage), hosted on AWS. Email is delivered through Resend. Your session token is retained for the duration of your trial so we can fetch your property photos and, where needed, re-check your account as part of preparing your report. It is used only for that purpose, is accessible only to our backend systems, expires automatically on your property management system's own schedule (typically within hours), and is deleted on request.

Retention and deletion

Analysis results are retained so you can revisit the report from the email link. You can request deletion of your trial data at any time by emailing [email protected] with the email address you used for the trial.

Local browser storage

The extension stores your email address in Chrome's chrome.storage.local so you don't have to re-enter it on subsequent uses. You can clear this at any time from the extension's options page or by removing the extension.

Children

The extension is intended for use by property-management professionals and is not directed at children under 13.

Changes to this policy

We will update the “Last updated” date above when material changes are made. Continued use of the extension after a change constitutes acceptance of the updated policy.

Contact

[email protected]